Privacy policy
Linevale turns loss run PDFs into Excel files for insurance agencies. This page explains what happens to the information you send us, in plain language.
The short version
- We use your files only to build the spreadsheet you asked for.
- We don't sell your information, and we don't use your files to train models.
- You can ask us to delete your files at any time.
What we collect
We collect the messages you send us, including your name, email address and anything you write. We collect the files you send, such as loss run PDFs, and the spreadsheets we make from them. Our web host and email provider also keep standard technical records, such as IP addresses and browser types.
Information inside loss runs
Loss runs can include the names of insured businesses, claimants and claim details. Please send us only files you are allowed to share. You are welcome to black out names or numbers you don't want us to see. If you do, use a redaction tool that removes the underlying text. A black box drawn over a PDF can leave the text underneath.
How we use it
We use your information to read your files and build your spreadsheet, to reply to you, and to keep the service running and secure. We do not use your files to train models or to build datasets.
Who else handles it
We use service providers to run Linevale, such as email and file storage, website hosting, and an AI processing service that reads documents on our behalf. They handle information only to provide those services to us. We don't sell your information or share it for advertising. We may share information if the law requires it.
How long we keep it
We delete your files and the spreadsheets we made from them within 30 days after we deliver them, unless you ask us to keep them for repeat use or the law requires otherwise. We may keep our email conversations with you, without attachments, as business records.
Security
We use reputable providers and encrypted connections when files travel to and from us, and we limit who can see your files. No method of sending or storing information is perfectly secure, so please share only what you are comfortable sending.
Cookies and tracking
This site doesn't use cookies, analytics or advertising trackers. It loads fonts from Google Fonts, so Google receives your IP address when you visit. If that changes, we will update this page.
Your choices
You can ask us to delete your files, stop emailing you, or tell you what we hold about you. Email samples@linevale.com and we will respond promptly.
Changes
If we change this policy, we will update the date above. If a change affects how we handle files you have already sent, we will tell you.
Contact
Linevale
samples@linevale.com